FAQ

When will I receive my order?

To reduce as much waste as possible the prints are made to order. It takes 2–7 business days to print.. In Canada, our average shipping time is 6-10 business days depending on the order's destination. Therefore please allow for 3-4 weeks.

Delivery times will vary depending on your location and chosen shipping method. You’ll get an email from us when your order ships.

Are there any customs, duties and taxes on my orders?

Some shipments that are imported into the country of destination may incur customs fees. The fee may vary depending on your order, country limits, and other factors based on the product itself. The customer is responsible for these fees and any fees that need to be paid to the appropriate customs agency.

Estimated delivery times are not guarantees as items can sometimes get tied up in customs for weeks.

What is the Return Policy?

All sales are final. If you receive damaged goods or the wrong size/item, simply send an email with your order number and name so we can best resolve your situation. We do reserve the right to cancel and refund any order that is deemed potentially fraudulent by our payment system. Note: There is a five day grace period upon receipt of item to contact us about defects or wrong items. We reserve the right to refuse service and/or limit quantities to anyone at our discretion.

How does a time-limited release work?

Time-limited releases are products that are only available for purchase for a fixed time period (eg - 1 week, 24 hours, etc). After that, the work will never be available again. Pre-announcements of the release will be sent to anyone subscribed to the mailing list. Everyone who purchases work during the release time period will get the work. If you have not received your item after waiting the appropriate time please get in contact with us right away.

Do you do custom work?

Yes, please email me for any custom work requests. I will try to respond within 2 business days.